14-Day Returns

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FAQ

Common Questions

Shipping time varies depending on the chosen shipping method and dispatch periods. The majority of orders are dispatched within 48 hours. However, this can be longer in our busy sale periods but please be assured our team are working hard to get your order out to you as quickly as possible.

All information concerning specific shipping types, prices and estimated delivery times can be found in our Delivery Details. We ensure to update our current dispatch periods regularly.

You can contact us using the details below.

Email us: sales@hurleys.co.uk

Call us: +44 (0) 1706 628114

To put it simply, yes, and yes!
All of our products are authentic and we’re proud to have long standing relationships with stylish, leading brands including the likes of Vivienne Westwood, Armani, HUGO BOSS, Ted Baker and Barbour amongst many more.

Back in 1955, Mr Ron Hurley himself opened the first Hurley store located in Manchester City Centre and we established ourselves as the original sports shop for the city’s specialist sporting needs. Learn more about our heritage on our About Us page.

Since then we have branched out, committing to provide the same excellent service for luxury clothing brands in-store and online.

Thousands of customers have rated us 4.6 out of 5 stars based on service and quality of product, you can read all of our genuine customer reviews on our reviews page.

The business is still independently owned and operated by the Hurley family, meaning each brand has been carefully selected by our buyers to uphold our reputable standards.

We do not offer a free returns label, returns postage is payable by the customer and can vary dependent on parcel weight, size and delivery service used.

We also advise that all return packages are sent with a tracked, insured service as we can’t take responsibility for lost or damaged items in the return transit.

Please ensure that your returns parcel is well packaged and includes the completed Returns Form, as no form may mean we are unable to process your return. Please ensure that all original boxes, packaging and free gifts are included otherwise we may reject or the value may be deducted from your refund.

If you are local to our Bolton store, we will happily accept your online order return in-store. Returns to the store must be packaged as detailed above, including a completed returns form and invoice. Visit our store information page to find our address and opening hours.

You will have received a returns form in your original order alongside your invoice, but if you need a replacement you can download and print a new returns form.

Our Return address is:

Unit B12F,
Hurleys (Your WEB Number),
Heywood Distribution Park
Pilsworth Road
Heywood
OL10 2TS 

A Family Legacy Since 1955

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