Loyalty Scheme
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  • Rated 4.5/5 Stars on Reviews.co.uk
  • Free UK Delivery on orders over £65 (Excluding Sale Items)
  • International Shipping
  • Free Delivery to Store

Loyalty Scheme

5% cash-back value on ALL your purchases

Launched over 10 years ago the Hurley Loyalty Scheme it is our way of saying thank you to our Loyal Customers.
It is not a credit card or debit card it is just a way of thanking you for shopping with us.
You can sign up online or in store and for every purchase including sale items you receive a minimum 5% cash-back value on to your loyalty account. You can save or use the points towards future purchases in store or online. Points can be used in full or part payment of your purchase.

If you spend £100 you receive 500 points (equivalent to £5.00)
Loyalty Customer offers are sent by email so keep us informed if you change your email address* and check your junk/spam inbox if you are not receiving our newsletters.

Recent promotions have included:
•        Double (10%)  Triple (15%) and even Quadruple (20%) Loyalty Points
•        Loyalty Event Evenings - All Purchases entered into a draw for a Ted Baker Outfit / Timberland Boots / Pair of Designer Sunglasses (Ray-Ban & Michael Kors)
•        Raffles & Competitions

How do I sign up?

WEB applicants
When you head to check-out through the basket page please ensure that you tick the tickbox 'Join loyalty scheme', then you can start earning points! 

STORE applicants
will receive a Store Loyalty Card that can be used online and in store.

*To update your Loyalty details email sales@hurleys.co.uk with either your Web Loyalty Number or your Store Loyalty Card Number. Include your Name, Address, Postcode, Phone number and Email address making it clear what information needs updating

We love rewarding our Loyal customers and thank you for joining our fantastic Loyalty scheme.

Please see below  for the “Hurley Loyalty” Terms and Conditions


I have lost my loyalty card - how do I get a new one?

If you have lost your loyalty card do not worry - please go into your nearest brand with some photo ID explaining your card is lost and you need a new one. The staff will search your account, cancel the old card and issue you a new one so you can continue to shop easily. Please note that your first lost card is free however after this £5 worth of loyalty points will be deducted for each replacement card to cover admin and supplies charges.

I have a loyalty card/account but how do I use this online?

If you have an instore card then when you go to shop with us online you must create an account under the same details your card is registered to. If these are different details - especially the email address - it will not connect the 2 accounts and you will be set up a separate online account with a  0 points balance under those details.

If this is already the case and you want to amend and merge your accounts please email: sales@hurleys.co.uk with a copy of your ID matching the criteria listing what information is logged against both of your accounts and specify which one is correct and you would like it merging to. This can take 24/48 hours from being actioned on our end for the details to update and be used correctly. You will be notified once this has been done.

I have a store loyalty card and an online account but they don't have the same details and/or points value

This would mean that as above your 2 accounts are separate and under different information in store and online. Please follow the above steps to get your accounts merged to be able to use the full points balance.

I have an online loyalty account but I haven't shopped in store before?

No problem - when you go into our store give the staff at the till your details and explain this is the case. They will be able to search the system for your online account and assign a card to this so you can also spend your points in store.


Hurley loyalty terms & conditions are listed here: including a Data Protection statement. If you have any questions about these Terms & Conditions please contact us via our website www.hurleys.co.uk

The Scheme

1. Hurley Loyalty Cards are issued by and remain the property of Merepress Ltd which reserves the right, at any time without notice, to: (a) terminate the scheme; (b) decline to issue loyalty cards / accounts; and (c) on reasonable grounds, withdraw or cancel loyalty cards/ accounts points collected, or to alter or amend the conditions of operation of the Hurley loyalty scheme. Reasonable grounds include (i) any abuse or attempted abuse of the scheme, or (ii) any use or attempted use of a loyalty card or points in a manner which is contrary to these terms and conditions or (iii) any reasonable suspicion of dishonesty on the part of a member in connection with the scheme.
2. All participants in the Hurley Loyalty Scheme must be aged 16 years or over.
3. The Hurley Loyalty Card/ Account  is not transferable, and can only be used by the person(s) whose name(s) are linked to the account.
4. Members may be removed from the scheme at any time at the discretion of Merepress Ltd.
5. Your Loyalty Card can only be used in store and on-line at www.hurleys.co.uk.  Your Loyalty card cannot be used as a credit/debit card or a guarantee card.
6. The Hurley Loyalty Scheme is only for personal and consumer use. Hurley Loyalty  Points cannot be transferred sold or in any way traded. They may only be pooled by members linked to the same account who also hold their own loyalty card.
7. Your Hurley Loyalty Card/Account cannot be used for any transaction where the beneficiary is a business and/or the owners of a business without the prior written consent of Merepress Ltd.
8. Merepress Ltd cannot be held liable for lost, stolen, damaged cards or any points on such cards. Lost, stolen or damaged cards can be replaced at the discretion of Merepress Ltd. The first replacement will be free of charge however for future replacements  500 points (£5)  will be deducted to cover the cost of the new card and administration charges. In this event all points that are still on our computer system relating to the original card will be transferred onto your replacement card and the original card will be made inactive. Visit the store or use the contact page online at www.hurleys.co.uk for further advice or if you need to report your card lost, damaged or stolen.


9.   To collect and redeem points for a transaction in-store, your Hurley Store Loyalty Card must be  presented at the till point
9b. To collect and redeem points on purchases made online, you will be required to quote your Web Loyalty Number or Store Loyalty Card Number on your order.
10. Points will usually only be added to a valid Loyalty card at the time when you buy products included in the scheme. There may be specific occasions when we add points later at our discretion; however you will need to provide your original receipt and loyalty card before any points are added.
10b. Points can be added at a later date to your Loyalty account by attaching your ORIGINAL RECEIPT to the Loyalty Support form, which can be given to you in store. Post them to the below address within 4 WEEKS of purchase. Unfortunately copy receipts cannot be accepted and original receipts cannot be returned. 
Address: Hurleys, Unit B12F, Heywood Distribution Park, Pilsworth Road, Heywood, OL10 2TS.
11. Points collected on additional cards linked to the main Loyalty card holder's account will  be credited to this account.
12. Points will not be given for purchases of Gift Cards.
     Other products may also be excluded  from the scheme at the discretion of Merepress Ltd.
13. You must also spend at least £1 in a single transaction for the transaction to qualify for points. Then five points will be awarded for every £1 that is spent. (Where 1 point is equal to £0.01)  This can be altered at the discretion of Merepress Ltd. Merepress Ltd shall be entitled to set a limit on the number of points which may be awarded to each Loyalty Account in respect of special promotional items on which additional points are awarded.
14. Merepress Ltd shall be entitled at any time to cancel points awarded if the relevant products to which such award relates are returned or cancelled for any reason and a refund / credit of the purchase price is given or if the relevant products are exchanged for other products, unless such exchange is for products with an equivalent points value. Where the relevant products are exchanged for products of a lower points value Merepress Ltd shall be entitled to cancel the balance of points between those originally collected and those collected in respect of the replacement products.
15. Where points are redeemed and used as part payment for goods, further loyalty points will only be awarded on the remaining balance once the redeemed points have been deducted.
16. The current redemption value of points is one point equals one penny. Merepress Ltd reserves the right to vary the rate at any time.
17. In the event of points being collected with our partners, other terms and conditions may apply. Please check with our partners for further details.
18. If returning goods where a loyalty points have been used as full or part payment or where Loyalty points have been awarded, the same Loyalty card must be present for an exchange, credit or refund to take place. In these circumstances points that were used as part or full payment will be credited back onto the card, and any points that were awarded will be deducted off the card. Any balance that was paid using cash, credit card or cheque will be subject to our standard returns policy as worded on your receipt and in store at the till point. In all circumstances proof of purchase is required. This does not affect your statutory rights.
19. When returning goods that were part of a multiple item sale transaction a proportionate percentage of the original points spent will be added back onto the card/Account and a proportionate percentage of the points earned in the initial transaction will be deducted off the Card/Account
20. If item(s) are returned and refunded (inc faulty items) and the points that were earned on the item(s) have been spent, the monetary value of the points (as they were issued) will be deducted from the value of the refund.
21. Hurley employees cannot be a member of the loyalty scheme.


21.   The promoter of the Hurley Loyalty Scheme is Merepress Limited, The Mall, Middlebrook Leisure Park, Horwich, Bolton, BL6 6JA.

* NOTICE From September 2016, all Loyalty Customers will receive 5% of their purchases.

Data Protection Statement
We would like to use your details from the application form, plus details on how you use your Loyalty card and what you buy in our stores, to:
•    Help manage the Hurley loyalty scheme and improve the way we run it
•    Understand our customers' shopping habits to improve our service
•    Unless you indicate otherwise, contact you with offers and information about products and services of interest to you and your family

We will share your details among Hurley companies, and businesses that process loyalty card information on our behalf (e.g. printers who need certain details to print mailings).
We may also use and share information relating to groups of customers, without identifying individuals, to learn more about customer behaviour and find ways of enhancing our service.


Loyalty Scheme